I saw the woman standing by herself, in the middle of the large cement-paved plaza. People rushed by in all directions, swerving around the woman but not giving her a second glance.
It was cold and raw. The cement underfoot was covered with a treacherous layer of ice and snow.
The woman stood still, white hair fluttering in the cold wind as she looked at the ground around her. Something about her caught my attention. I realized she was standing in a tiny patch of dry cement. She had no cane or other mobility aid, such as might help a person navigate an icy surface.
I went over and offered my arm. She took it gratefully, and together we got off the ice and safely over to where the city had salted the sidewalk. She thanked me.
Before we parted, she told me she had been standing there, not knowing what to do, stuck on that dry patch of sidewalk in the cold, for over twenty minutes.